Support Contact Information

Canto offers support options designed to meet the needs of all organizations:

Cumulus purchased directly from Canto

If you purchased your system directly from Canto and your organization is on a full, active support contract, you have access to expert help from the Cumulus support team.

Submit and track your questions directly from the Canto Customer Portal.

Cumulus purchased from Canto Partner

If you purchased Cumulus through a Canto Certified Partner, that partner should be your first point of contact for support. Your Partner can provide you details on the support options available to you.

See a list of Canto Certified Partners to find the contact information you need.

Evaluating Cumulus

If you're evaluating Cumulus and you need some help, please email your Canto reseller contact directly. (This would be the person who handled access to the demo for you.)

Self-Help Resources

Don't forget that a massive library of documentation, tutorials and product tours are also available to help you with Cumulus.