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Turbo-charging the Racing Moments at International Speedway Corporation

The Canto Cumulus Solution for Distributing NASCAR Photographs to Sponsors and Fans

by Geoffrey E. Bock, Principal
Bock & Company


The Excitement of Winning the Race

Chronicling the branded experiences
For NASCAR fans, it’s the most exciting race in years. An underdog entry, festooned with sponsors’ logos, rallies in the final lap and flashes across the finish line in first place. The winning team and the speedway crowd erupt in disbelief. Many photographers are on-hand to chronicle the moments—in the pit, along the straight-aways and turns, right at the finish, and afterwards through the celebrations. The event makes the national sports news that night--how the spunky, untested team “did it” is a hot topic of conversation among NASCAR diehards for days afterwards.

The multiple sponsors underwriting the team also profit handsomely.
In less than a week, as the excitement of the moment begins to wane, many launch national promotional campaigns--linking their brands with the unlikely winner’s success. Each sponsor’s magazine ads, TV spots, and interactive Web experiences feature exclusive sets of photographs from the race, tuned to the firm’s branded identity.


Electrifying the photo distribution process
Although a hypothetical example, the business case it illustrates is real. Once again, International Speedway Corporation (ISC), the motorsports entertainment company promoting the NASCAR event, wins another race. This is the race against time for distributing photographs to sponsors and their creative agencies, while the event and the winning team still have fan power.

ISC, in fact, is turbo-charging its entire photo distribution process by developing and deploying an electronic solution for managing all of its digital assets. ISC makes its easy for its customers, NASCAR and other racing sponsors, to enhance the value of their partnerships by showcasing their sponsorship of the winning team.

And the engine behind the turbocharged photo distribution process? ISC relies on Cumulus from Canto to power an online image bank, ensuring that race sponsors and their creative agencies get rapid access to high-value photos over the Web.

Cumulus Enterprise as the Web-based image bank
ISC maintains an enterprise-class digital asset management (DAM) platform–Cumulus Enterprise. ISC deploys Cumulus as a seamless and extensible electronic environment for rapidly ingesting, indexing, storing, and distributing the photographs from motorsports racing events across the United States.

Using Cumulus, ISC both manages the photos for its own promotional publications, and provides value added services to its multiple partners and affiliates within the motorsports entertainment industry.

Doing Business as a Motorsports Entertainment Company

Capturing the action
Among its other activities, ISC licenses the commercial rights to all the racing photos taken at thirteen speedways across the United States–including the famed Daytona International Speedway in Daytona, Florida. Every year, its photographers capture the action at 36 major racing events–featuring stock car, open wheel, sports car, truck, and motorcycle races.

ISC produces the signs, show guides, programs, t-shirts, and other souvenirs–including the action-packed photos and graphics–that bolster fan enthusiasm. And it syndicates, under license, the images to race sponsors and their creative agencies.

Wrestling with the transition to digital media
Before Cumulus, managing and distributing racing photos was a time-consuming and costly set of activities. Photo editors searched through film-based archives to find photos from prior races. While sponsors received the images as transparencies or as files on CD-ROMs, they could not always find the photos they wanted.

As ISC made the transition to a digital production environment during the late 1990s, it confronted two problems—reuse and the content explosion.

  • First was the issue of reuse. The company realized that when it published the same picture in posters, in show guides, and on t-shirts, it was rescanning the image multiple times. ISC had no way to store its
  • Second was the impact of digital photography. As photographers
    standardized on shooting digitally, the number of photos from a racing event skyrocketed from 1,500 to almost 5,000 images. While ISC was suddenly awash in digital assets, it had no ready solution for managing them.
“When it became easier to go out and rescan a photo than to find it online, we knew we had a problem,” says Patrick Dreyer, Manager, Publishing Systems/New Media at ISC Publications. “We had to find a solution to manage all of our digital assets and that could scale as our company grew. But we didn’t have a large budget to develop a slick solution.”

Cumulus proved to be the answer. “We selected Cumulus as the most affordable yet scalable solution on the market,” Dreyer continues. ISC went online with Cumulus Workgroup in 2002, beginning by focusing on its internal production processes.

Deploying Cumulus

From a workgroup to an enterprise solution
Initially, Cumulus was simply the platform for the graphics design department to manage all of the digital assets for its hard copy publications. When developing souvenir brochures and event guides, graphic designers could easily access the digital image bank over the company’s intranet, browse through an online catalog, and quickly find the latest racing photos.

But Dreyer had a larger vision, one that required a scalable architecture.
He also planned to build connections over the Internet to race sponsors. Three years later, in 2005, ISC upgraded to Cumulus Enterprise and added Internet Client Pro to its DAM platform. ISC was then able to open its online image bank to sponsors and their creative agencies.

With an Internet connection in place, external photo editors could directly access and browse through collections of digital images over the Web. They could work on their own and download photos as needed for their own marketing initiatives.

Designed for enterprise scale operations
ISC currently relies on Cumulus to manage over one million photos in its image bank, and is adding more than 250,000 new images per year. ISC is also digitizing many old-time racing photos from its analog archives, to create an electronic collection of historical motorsports events.

Dreyer has designed the Cumulus environment for enterprise scale operations. Cumulus runs on an Apple Xserve with OS X. It supports a mirrored RAID array of two 7.5 terabyte disks as the primary image storage. The Cumulus server also connects to a 4 terabyte disk for secondary storage and an 800 gigabyte juke-box for near-line storage.

The Cumulus Developer Program
ISC devotes substantial resources to extending the capabilities of the Cumulus environment and adapting it to the varied needs of a motorsports entertainment company. ISC relies on the Cumulus Developer Program (CDP) for ongoing support and joint problem solving.

When an ISC developer encounters a difficult technical issue, he (or she) can turn to the CDP for expert support and collaborative problem solving. Canto assigns a technical expert to help analyze the problem and develop a solution. If desired, developers can also resell their Cumulus-specific applets on the Canto website.

“We use the CDP when we need help developing new capabilities for managing and transforming our digital assets,” says Dreyer. “We’re doing things with Cumulus that nobody else has yet tried to do.”

Making It Easy for Photo Editors to Find Digital Photos

Determining categories and keywords
Dreyer has designed the ISC’s digital image bank to make it easy for photo editors to find the images they need. Cumulus indexes assets in a flexible fashion, by categories, keywords, and various other descriptors. ISC relies on Cumulus’s indexing capability to catalogue photos by the race sponsor, date, and location (three factors which determine a category), twenty-seven (27) subject areas (the keywords), and other predetermined identifiers.

“When we got started, we sat down with our photo editors and asked, ‘How would you like to find photos online? We worked with them to develop the list of keywords,” Dreyer says. “We then scripted and automated the business processes for cataloging the thousands of photos from each racing event.”

ISC uses such descriptive terms as ‘action,’ ‘fans,’ ‘finish,’ ‘hospitality,’
‘victory lane,’ and ‘pits’ as the keywords to capture the varied activities of racing events.

Cataloging digital assets
Dreyer also developed the business processes, supported by Cumulus and the Internet, to catalog photos in a timely fashion.

Here’s how cataloging works.

  • At the end of a day at a race, photographers upload over the Internet all of the digital images from their photoshoots to their personal directories on a file server, running within the ISC network. Photographers categorize their photos by filing them within predetermined subfolders, located within their personal directories. The names of the subfolders correspond to the keywords used by Cumulus.
  • Next ISC runs a script to automatically ingest the photos into Cumulus. The script determines the event name, track name, and keyword for an asset from the directory names and subfolders on the file server. The event name and track name define the Cumulus category. The folder name determines the Cumulus keyword.
  • Finally, an image librarian rapidly reviews the newly ingested photos and adds additional identifiers, including car number, paint color, driver’s name, team name, and sponsors. This in-house staff person uses a customized Cumulus application, based on Canto’s Embedded Java Plug-in (EJaP) customization technology, to automate many steps of the photo categorization activity.
Thus, usually within seventy-two hours from the end of a race, ISC is able to distribute photographs from the event to its internal photo editors, and to notify sponsors’ marketers and external photo editors of their availability.

Finding, accessing, and downloading racing moments
As a result, internal and external photo editors can easily find, access, and download the photos they want over the Web. As shown in Illustration
1, they can query Cumulus and search for photos based on the predetermined categories and keywords.



Illustration 1 . Photo editors can browse through Cumulus by categories or search by keywords. A pop-up menu contains the list of all keywords.

Photo editors begin by connecting to the image bank, choosing a catalog,
and accessing the thousands of photos related to a series of events. Next, they can select a category and query the resulting collection by keywords or other descriptors to narrow their results to hundreds of thumbnails. There’s no limit–they can browse through as many images as they deem relevant. Finally, photo editors can preview selected images online, add selections to a collection basket, and download the contents of the basket to their own production facilities.

If they so desire, photo editors can search across multiple categories within a catalog. For example, they can review an ad hoc collection of ‘action’ photos where the same racing team appears at various speedways and racing events.

The Impact of Cumulus

Current business benefits
For sponsors who want to brand the moment, the end result is speed and efficiency. Photo editors can quickly find the ‘perfect’ asset for a marketing campaign, one that captures the enthusiasm of the moment. By providing access over the Internet and the Web, ISC can ensure that its customers, NASCAR and other racing sponsors, can get the photos they need to reinforce their branded experiences.

Cumulus is essential for ISC’s continued growth. As Dreyer observes, “Literally, without a system like Cumulus, we wouldn’t be in the business of being able to support our sponsors with the photos they need.”

Future business benefits
And the future? Now that ISC has developed and deployed an image bank for its valuable photos, it can reorganize and redistribute the digital assets across many different kinds of online environments. ISC can begin to better serve its existing customers–and also attract new customers in new markets.

For example, motorsports racing fans want access to all of the lore of the speedway. Many are even willing to pay for race highlights, team photos, custom designed calendars (containing a collection of their favorite racing photos), and other kinds of souvenirs. ISC can develop and deploy an e-commerce environment where it can provide fans with their favorite photos, either in print or online. It can even partner with a mobile communications carrier to offer digital download services of speedway photos to fans.

The value of Cumulus for motorsports entertainment
The key is having the enterprise-scale solution in place for ingesting, cataloging, and storing the racing moments from ISC’s speedways. For ISC, managing its digital assets represents the beginning of the value chain—being able to distribute and publish racing photographs in a timely fashion and getting the right images to the right people, when and where they need them. This value chain, in turn, begins with Cumulus as an enterprise solution for managing digital assets within ISC and for racing sponsors.



Lessons Learned
Start with a focused initiative. Then be prepared to build in light of experience. A workgroup level project often expands into one that encompasses an entire enterprise.

  Develop a comprehensive
set of descriptors for your digital assets.
You can categorize photos in many different ways. Plan to offer different sets of index terms.

 
  It helps to sit down with photo editors and other groups of end users. Ask them how they like to categorize photos. Create sets of categories that reflect their perspectives.

 
  Be prepared to repurpose and redistribute digital assets in many different ways. Think about what your customers want and need. Then make it easy for them to do business with you.
 


“When it became easier to go out and rescan a photo than to find it online, we knew we had a problem. We had to find a solution to manage all of our digital assets and that could scale as our company grew. We selected Cumulus as the most affordable yet scalable solution on the market.”

 


“When we got started, we sat down with our photo editors and asked, ‘How would you like to find photos online?’ We worked with them to develop the list of keywords. We then scripted and automated the business processes for cataloging the thousands of photos from each racing event.”

 

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