Slack is a popular communication app for companies. One reason it’s so popular is its expansive collaboration capabilities. Here are five must-know ideas to effectively enhance your company’s Slack collaboration efforts.

1. Utilize Shared Commutative Channels

Members communicate through specific chat channels on Slack to stay connected on projects. Make sure you take advantage of Slack’s ability to open channels to users outside the company. For example, clients, merchants and business partners can be included in Slack meetings and project conversations.

Linking up with outside users and clients offers transparency to potential consumers and builds stronger relationships with other companies based on trust. It enhances the communication back and forth between the users, and ensures work is completed effectively. The wider your Slack channel reaches, the better the communication becomes.

Connected digital communication animated.
Slack has specific chat channels for teams.

2. Clarify Goals and Boost Creativity

When people think of communication through Slack, they usually imagine users typing back and forth to one another through an instant messaging screen. Though this is the main method of communication in the popular tool, there are other features that enhance creativity and clarity. Consider expanding connectivity in every way possible to ensure projects have the highest percentage for success.

One way to do this is face-to-face and screen share, giving the opportunity to explain more complex ideas with emotional indicators and accent. With a video call, team members can better explain the purpose of projects and define goals. Finally, don’t forget that Slack isn’t the only way to exchange ideas. Voice calls allow a more private form of communication and a stronger way to relay information than messaging.

A group of workers digitally working.
Slack helps define project goals.

3. Boost Individual Attention

When administrators use Slack to increase communication, they usually do so in groups. However, sometimes direct communication with individual users is helpful. Not only does it clear up a lot of communication issues that previously existed but it also increases individual users feelings of inclusion.

Most importantly, individual attention and communication gives team members a clear guide to their roles within a team and a project. One of the biggest things holding teams back during projects is when members aren’t exactly clear their individual roles. Everyone has different types of priorities or goals. Make sure your communication defines user roles so everyone is on the same page.

A bubble map of digital communication.
Slack boosts individual attention.

4. Strengthen Recall and Project Accuracy

Strong memory is an important characteristic of team members in businesses today, so it’s no surprise Slack implemented a system that could act as memory for each user. As a campaign progresses, teams can utilize the search function of Slack to recall bits of information previously discussed. This negates potential memory mishaps during a project.

Slack search capabilities extend to specific keywords and phrases talked about during Slack use. As a project changes phases, there will be setbacks or a need to revisit completed stages. These revisits require the use of Slack search to find topics and ideas from the stage. Make sure you use it accordingly.

A sign that reads 'Projects'.
Accurate projects drive success.

5. Increase Efficiency Through Integration

The more programs your company already uses that integrate with Slack, the better. As you implement Slack, you’ll want it to work seamlessly alongside other software systems already in place. Furthermore, once Slack is your go-to communication tool, consider building your other tech components around it. For example, if you’re looking for a new e-mail system and you find one that integrates with Slack, it will be easier for your company to implement.

One extremely powerful collaboration involves a digital asset management (DAM) tool. Canto DAM integrates with Slack and boosts collaboration by offering quick sharing of assets from a central location. If you already use DAM and want to add a direct messaging tool, Slack makes a lot of sense. Similarly, if you’re using Slack and need a way to store your assets quickly and securely, DAM is ideal.

Empower your business by taking Slack’s messaging powers and enhancing them to create the ultimate collaborative environment. When you access obscure areas of Slack’s capabilities, you further drive success.

Casey Schmidt – Content Manager and Industry Expert | Canto

Casey is a content management and branding expert who enjoys taking complex subjects and making them easy to understand for readers.